T17 2019/07/20 07:12:13.135693 GMT+0530
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e-Grievance Redressal

The section provides the details of various online provisions for grievance redressal.

During the course of public-government interface, or interaction, the citizen may feel wronged—whether real or supposed. This forms valid grounds of complaint. To redressal grievances, the Central Government has set up a portal for public grievances. Here we give you URLs which link you directly to the concern department.
Lodge your Grievance online
Available services:
  • Lodging grievances online
  • Lodging reminders on past
    grievances
  • Action status on grievances lodged
    earlier
  • Information on grievance redressal
    process
For more details visit
pgportal.gov.in
Telecom Consumers Complaint Monitoring System
Available services:
  • Details of the complaint center for lodging a complaint with your telecom service provider
  • View the status of a complaint already lodged
  • Details of the appellate authority to escalate the issue in case your complaint has not been addressed satisfactorily by the telecom service provider process
For more details visit
http://www.tccms.gov.in/Default.aspx
Complain against corrupt officials
Available services:
  • Online lodging of complaints
  • Status check of lodged
    complaints

For more details visit

cvc.nic.in

Online consumer complaint
Available services:
  • Online registration of your products/services-
    related complaints
For more details visit
http://www.consumerhelpline.gov.in/
Lodge Grievance with NHRC
Available services:
  • Register your grievance with the
    National Human Right
    Commission
  • Status check of registered
    complaints

For More Detail Visit

nhrc.nic.in

Lodge Pension Grievance (Defence)
Available services:
  • Pension-related complaints
    registration
  • Know your pension and dearness
    relief
For more details visit
http://pcdapension.nic.in/pcdapension/compl/index.php
Complaint against MeitY officials
Available services:
  • Register your complaints against
    officials of various institutions of
    Department of Electronics and
    Information Technology,
    Government of India
For more details visit
http://meity.gov.in/
Lodge Grievance with State
Governments

Available services:
  • Register your Grievance
  • Status check of grievance
    application
RTI: Grievance Redressal
Available services:
  • Complaint lodging
  • Checking status of complaint
    lodged
  • Submission of second appeal
  • Status of second appeal
For more details visit
rti.india.gov.in
Lodge Grievance with NWC
Available services:
  • Register your grievance with
    National Women Commission
    (NWC)
  • Status check of registered
    complaint
  • Send reminder/follow up with
    NWC
For more details visit
ncw.nic.in
Lodge Pension Grievance (Civilian)
Available services:
  • Register the grievance
  • Send reminder/clarification
  • Check status of registered
    grievance
For more details visit
pensionersportal.gov.in
Indian Railways - On-line public grievance redressal portal
Available services:
  • Register grievances
  • Provide suggestions
  • Complaints/suggestions can also be lodged through SMS on 9717630982.
For more details visit
http://www.coms.indianrailways.gov.in/criscm/cmsHome.html
Air Sewa - On-line platform for convenience of air passengers
Available services:
  • Check flight status - by flights, by Airport
  • Check flight schedules- Check all inbound and outbound flights operating for a specific route.
  • Get Airport information
  • Lodge grievances against all major stakeholders in aviation sector including airlines.
For more details visit
http://airsewa.gov.in/

Source: Portal Content Team

3.02747252747
Ishwari Prasad patna Bihar Jun 14, 2015 08:56 PM

Most humbly this is to bring to your kind notice that complain cases being lodged are closed instead of being disposed of which results in a further disheartening and frustration. so this should be thoroughly checked and the complain cases should be disposed of instead of being closed.

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