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108 Emergency Response Service

This topic covers about emergency services for medical, police and fire emergencies etc..

108 Services

108 Emergency Response Service

1-0-8 Emergency Response Service is a 24X7 emergency service for medical, police and fire emergencies. The service is available for the entire state of Andhra Pradesh ,Gujarat, Uttarakhand , Goa, Tamil Nadu, Karnataka, Assam, Meghalaya, Madhya Pradesh, Himachal Pradesh, Chhattisgarh, Uttar Pradesh, Rajasthan, Kerala and 2 Union Territories Dadra & Nagar Haveli and Daman & Diu
The main highlights are It is a 24x7 emergency service. Toll Free number accessible from landline or mobile Emergency help will reach you in an average of 18 minutes
1-0-8 is dialed for the purposes mentioned below:

  • To save a life
  • To report a crime in progress
  • To report a fire

Types of Emergencies

Medical Emergencies

Police Emergencies

Fire Emergencies

Serious Injuries

Robbery / Theft / Burglary


Cardiac arrests

Street Fights

Fire breakouts


Property Conflicts

Industrial fire hazards


Self - inflicted injuries / Attempted suicides









Public Nuisance





Animal bites



High Fever

Traffic Problems (Traffic Jams or Rallies, raasta rokos etc)



Forceful actions, riots etc


Do not call 1-0-8 if there is no ‘serious people emergency’. It is not a number for enquiry or information gathering. Do not play around by dialing 1-0-8 as a joke. Otherwise a call in real emergency could be blocked and a life will be lost. If you happen to call 1-0-8 by accident then do not hang up until the officer asks you to do so.


GVK EMRI (Emergency Management and Research Institute) is a pioneer in Emergency Management Services in India. As a not - for - profit professional organization operating in the Public Private Partnership (PPP) mode, GVK EMRI is the largest professional Emergency Service Provider in India today.

GVK EMRI handles medical, police and fire emergencies through the “1-0-8 Emergency service". This is a free service delivered through state- of -art emergency call response centers and has over 7016 ambulances including 996 drop back Ambulances across Andhra Pradesh, Gujarat, Uttarakhand, Goa, Tamil Nadu, Karnataka, Assam, Meghalaya, Madhya Pradesh, Himachal Pradesh, Chhattisgarh, Uttar Pradesh, Rajasthan, Kerala and 2 Union Territories Dadra & Nagar Haveli and Daman & Diu. With a vision is to respond to 30 million emergencies and save 1 million lives annually, GVK EMRI is set to expand fleet and services set to spread across more states.

With increased focus on research and analytics, GVK EMRI has plans to significantly enhance the overall emergency management scenario - further reducing individual suffering.

Accessibility of GVK EMRI-108 in India

Having launched the 108 emergency response service on August 15, 2005, in Hyderabad, GVK EMRI presently provides an integrated emergency service across the state of Andhra Pradesh, with 802 ambulances serving over 3500 emergencies per day.

GVK EMRI is currently operational in 16 States and union Territories i.e. Andhra Pradesh, Gujarat, Uttarakhand, Goa, Tamil Nadu, Karnataka, Assam, Meghalaya, Madhya Pradesh, Himachal Pradesh, Chhattisgarh, Uttar Pradesh, Rajasthan, Kerala and 2 Union Territories Dadra & Nagar Haveli and Daman & Diu

Ambulances distribution in various states

  1. Andhra Pradesh - 802
  2. Gujarat - 671
  3. Uttarakhand - 245
  4. Goa - 33
  5. Tamil Nadu - 638
  6. Karnataka - 517
  7. Assam - 899
  8. Meghalaya - 47
  9. Madhya Pradesh - 604
  10. Himachal Pradesh - 174
  11. Chhattisgarh - 540
  12. Uttar Pradesh - 1194
  13. Rajasthan - 592
  14. Kerala - 43
  15. Dadra & Nagar Haveli and Diu & Daman - 13 (Included Boat Ambulances)

Volunteers In Case of Emergency (VoICE)

Volunteerism is a major initiative by GVK EMRI to ensure that no emergencies go unreported and unattended. GVK EMRI is keen to enlist the support of volunteers to disseminate knowledge and information about 1-0-8 services. Volunteers can assist in the following areas:

  • Reporting emergencies to help those who have no access to a telephone
  • Provide assistance to victim till the ambulance arrives
  • Accompany victims to the hospital and serve as referral for the unknown
  • Transporting the victim to a meeting point where the ambulance will take over or take the victim directly to the hospital in case the ambulance is busy or not available

Expectations of GVK EMRI

As First Respondent: Provides pre-hospital care to the victim. For instance, if a volunteer is doctor, in case of Medical emergencies, he / she can give pre hospital care before the ambulance reaches to the site.

As Attendee: The Volunteer may accompany the victim in the Ambulance/ Hospital.

As Pilot (Driver): The volunteer may extend service to transport the victim by driving the vehicle and render service if the field s staff of GVK EMRI in Ambulance are not available due to unavoidable circumstances such as sudden illness and so on.

As Vehicle Mechanic: Provides services for minor / major repairs & servicing of GVK EMRI network vehicles so as to facilitate and keep the field operations intact.

Source: GVK EMRI

Dhivaahar Nov 10, 2018 10:03 PM

Sir, you can develop an mobile application in line with taxi aggregators like ola and uber such that the location of the incident / accident / emergency can be easily tracked through GPS and nearest available help can be called quickly

Ramalingam Oct 19, 2018 06:57 PM

We engaged 108 service from RR Nagar bangalore to Promed Thyagarajanagar to shift my mother on emergency on 12th October. After moving the patient to casualty, the attendant has collected Rs. 1000/-one thousand only. He has informed free service only for the drop to government hospitals and for private hospital the fee is Rs. 1000/-. It hoped that based on the record at your end, you would take action on the staff. Regards Ramalingam 88*******62

M.Harivignesh Sep 22, 2018 11:03 AM

The ambulance van number TN 20 G 1965 has been arrived our area for an issue and the first respondent was not even bringing the streture for the correct spot and he was also arruguing with us to bring the streture .they was handling the patients sooo please teach them to handle with the care and not with rudeness.

Anonymous Sep 11, 2018 09:26 PM

Today I called 108 for . As my father is not able to do any movement because of facture in back bone. Even he is not able to move any side .driver say these services is available only for government hospital and not for private hospital

Kabindra Ku Sahoo Jun 05, 2018 11:56 AM

On dt 04.06.2018,, at 8.30 pm my nephew was seriously ill crying regularily due to fever his age is 1 year & 3 months I called for 108 ambulance but he denied clearly and said now there is no any ambulance available and advised to take the patient in your own arrangement. it from head quarterr of Bhubaneswar
Kabindra Ku Sahoo
Chandikhole, Jajpur, odisha

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