City Level Actions related to urban flooding

Establishment of Emergency Operations Centers (EOC)

Each city /ULB to establish Emergency Operations Centre (EOC) which will be under Control of District Commissioner / District Magistrate / Municipal Commissioner. The EOCs/Control Rooms (EOC/CR) at the city will be the brain  and nerve for coordination and management of all emergencies. EOC may be located either in Municipal corporation office or at a suitable safe location. The EOC will be the lead agency of the city for Disaster preparedness/Rescue/Relief / Restoration and Rehabilitation functions.

Functions of EOC

The Key functions of EOC in managing urban flooding would be

• Coordination with line agencies
• Policy Making and plan preparation including action plans as per SOP
• Direction and Monitoring of Operations Management.
• Information gathering and record keeping
• Preparation of web enabled resource inventory under India Disaster Resource Network (IDRN).
• Public Information and Citizen updation
• Resource Management
• Reporting

Composition of EOC

Chairperson, EOC will be District Commissioner/ District Magistrate/ Municipal Commissioner. The members of EOC will be representative officers from all line agencies likely to be involved in managing urban floods such as:

• Municipal Corporation
• Municipal Health and Sanitation Department
• Urban Development Authority
• Fire Brigade
• Public Transport
• Police Commissionerate
• Traffic Police
• Home Guards and Civil Defense
• District Collectorate (City & Suburban)
• India Meteorological Department (Regional Office).
• Public Works Department
• Power Supply Department
• Railways
• Telecommunication
• Food and Civil supplies
• Irrigation and Flood control
• Others

The EOC shall also undertake the co-ordination between the establishments of Emergency Support Functions (ESFs). The major ESFs shall include:

• Communication,
• Public Safety and Law & Order,
• Fire Fighting, Search and Rescue,
• Transport,
• Public Health and Sanitation,
• Resource Management,
• Information Management,
• Mass Care – Housing and Human Services,
• Relief essential supplies- Food and beverages,
• Energy management (power, gas and fuel),
• Utility Services,
• Public Works & Infrastructure,
• Oil & Hazardous material.

Co-ordination between agencies for Urban flood management

Source : Urban Flooding : Standard Operating Procedure- Ministry of Urban Development, GoI