T17 2019/08/23 17:13:15.913800 GMT+0530
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World Consumer Rights Day

This topic provides information about World Consumer Rights Day.

Every year 15th March is celebrated as the World Consumer Rights Day.

World Consumer Rights Day was inspired by President John F Kennedy, who sent a special message to the US Congress on 15th March 1962, in which he formally addressed the issue of consumer rights. He was the first world leader to do so. The consumer movement first marked that date in 1983 and now uses the day every year to mobilise action on important issues and campaigns.


World Consumer Rights Day is an annual international event that signifies celebration and solidarity in the international consumer movement, demanding that, consumer rights are to be respected and protected. The event also gives a chance to protest against the market abuses and social injustices which undermine those rights.

Theme for 2019

Each year, World Consumer Rights Day adopts a theme to highlight. This year the theme promoted is "Trusted Smart Products".

From smart phones to wearable fitness trackers, to voice-activated assistants and smart TVs, many of the products we use are increasingly becoming connected by default. This World Consumers Rights Day highlights what consumers want and need from a connected world and how important it is to put them at the heart of the development of these digital products and services.

Source : Consumer International

Related resources

  1. Brief on Trusted Smart Products
  2. Building a Digital World Consumers Can Trust
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