T17 2018/12/10 12:27:57.436365 GMT+0530
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World Consumer Rights Day

This topic provides information about World Consumer Rights Day.

Every year 15th March is celebrated as the World Consumer Rights Day.

World Consumer Rights Day was inspired by President John F Kennedy, who sent a special message to the US Congress on 15th March 1962, in which he formally addressed the issue of consumer rights. He was the first world leader to do so. The consumer movement first marked that date in 1983 and now uses the day every year to mobilise action on important issues and campaigns.


World Consumer Rights Day is an annual international event that signifies celebration and solidarity in the international consumer movement, demanding that, consumer rights are to be respected and protected. The event also gives a chance to protest against the market abuses and social injustices which undermine those rights.

Theme for 2018

Each year, World Consumer Rights Day adopts a theme to highlight. This year the theme promoted is "Making Digital Marketplaces Fairer".

E-commerce has transformed the way that people shop, giving consumers more choice than ever before. But it has also raised global issues that we can only tackle together. In 2017 global e-commerce sales reached $2.29 trillion, but nearly 70% of consumers worry their digital payments are unsafe. Meanwhile, half the world’s population are still offline.

Source : Consumer International

Related resources

  1. Connecting Voices: a role for consumer rights in developing digital society
  2. Building a Digital World Consumers Can Trust
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