Embarking on the “Digital India Vision” of the Government of India, Department of Justice has been harnessing “emerging” and “indigenous” digital platforms to accelerate and make access to justice a reality for all. In meeting this objective, Tele-Law programme was launched in 2017 to address cases at pre–litigation stage.
Under this programme, smart technology of video conferencing, telephone /instant calling facilities available at the vast network of Common Service Centres at the Panchayat level are used to connect the indigent, down-trodden, vulnerable, unreached groups and communities with the Panel Lawyers for seeking timely and valuable legal advice.
As on 2020, the programme is taken up in 260 districts (including 115 Aspirational districts) and 29860 CSCs across 29 States & Union Territories.
Especially designed to facilitate early detection, intervention and prevention of the legal problems, the Tele-Law service is proactively outreached to groups and communities through a cadre of frontline volunteers provided by NALSA and CSC- e Gov. These grassroot soldiers have been additionally equipped with a mobile application to pre-register and schedule appointment of the applicants during their field activity. Dedicated pool of lawyers has been empanelled to provide continued legal advice and consultation to the beneficiaries. Enriching IEC has been uploaded on its public portal that may be accessed on https://www.tele-law.in/. Separate Dashboard has been developed for capturing real time data and nature of advice rendered. In order to ensure district level granularity in the near future, data is also being pushed to the PMO Prayas Portal.
To commemorate the journey of it’s Tele-Law programme, union Department of Justice has released a booklet “Tele-Law - Reaching the Unreached, “Voices of the beneficiaries” that is a captivating readable collection of the real life stories of the beneficiaries and assistance received under the Tele-Law programme to resolve disputes that affects their day to day to living.
To access the booklet, click here.
Source : Tele law website