How to lodge a grievance
The grievances can be filed under appropriate category (District Administration/ Mantralaya departments). Once grievance has been submitted, a tracking number will be generated. Citizens can track the status of the grievance with the help of the tracking number. The grievance will be addressed by the competent authority within a period of 21 working days.
If citizens want to know anything about the grievance redressal system or facing any techinical difficulty please Call on below phone number.Our Call Center representative will help you.
24 X 7 Citizen Call Center : 1800 120 8040 (Toll Free)
To register grievance, click here.
Grievances that are not taken up
- Sub-judice cases or any matter awaiting judgment from any court,
- Personal and family disputes that were not raised with the proper authority at block, district or sub-divisional level, and
- RTI related matters.
- grievances pertaining to institutions outside the purview of the State Government should not be filed on this portal.
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