The Ministry of Home has operationalised a national Helpline 1930 during April 2022 for cyber fraud.
It replaces the previous national Helpline 155260 soft launched on April 01, 2021.
The Helpline 1930 (earlier 155260) and its Reporting Platform has been made operational by the Indian Cyber Crime Coordination Centre (I4C) under the Ministry of Home Affairs, with active support and cooperation from the Reserve Bank of India (RBI), all major banks, Payment Banks, Wallets and Online Merchants.
The Citizen Financial Cyber Fraud Reporting and Management System has been developed in house by I4C to integrate Law Enforcement Agencies and Banks and Financial Intermediaries.
It is currently being utilized along with 1930 by seven States and Union Territories (Chhattisgarh, Delhi, Madhya Pradesh, Rajasthan, Telangana, Uttarakhand and Uttar Pradesh) covering more than 35 per cent of the country’s population. Roll out in the others States for pan-national coverage is underway to prevent the flow of money siphoned off by fraudsters.
The facility empowers both the banks and the police, by leveraging new-age technologies for sharing online fraud related information and taking action in almost real time. The loss of defrauded money in online cheating cases can be stopped by chasing the money trail and stopping its further flow before it is taken out of the digital ecosystem by the fraudster.
The Helpline and its associated platform operate on the following workflow:
The success of the Helpline and Reporting Platform can be gauged from the fact that on several occasions, the cheated money has been stopped from reaching fraudsters even after it has been moved by the cheats to five different banks to hide the trail.
Source : PIB
Last Modified : 10/20/2023
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