Ministry of Social Justice & Empowerment has launched the 24x7 Toll-Free Mental Health Rehabilitation Helpline “KIRAN” (1800-500-0019) to provide relief and support to persons with Mental Illness. DEPwD, M/o Social Justice & Empowerment launched it in view of the growing incidence of Mental Illness, particularly in the wake of COVID-19 Pandemic.
The objectives of the Helpline are Early Screening; First Aid; Psychological support; Distress management; Mental well-being; Preventing deviant behaviors; Psychological crisis management and Referral to mental health experts.
It aims at serving people experiencing stress, anxiety, depression, panic attacks, adjustment disorders, post-traumatic stress disorders, substance abuse, suicidal thoughts, pandemic induced psychological issues & mental health emergencies. It will function as a lifeline to provide 1st stage advice, counseling and reference in 13 languages to individuals, families, NGOs, Parent Associations, Professional Associations, Rehabilitation Institutes, Hospitals or anyone in need of support across the country.
The Helpline operates in this way:
The Helpline is being coordinated by the National Institute for the Empowerment of Persons with Multiple Disabilities (NIEPMD), Chennai and National Institute of Mental Health Rehabilitation (NIMHR), Sehore.
Professional support for the Helpline is being provided by the IndianAssociation of Clinical Psychologists (IACP), Indian Psychiatrists Association (IPA) and Indian Psychiatric Social Workers Association (IPSWA).
National Institutes (NIs) : NIMHR, Sehore; PDU-NIPPD, Delhi; NIEPMD, Chennai; NIUEPID, Secunderabad; NIEPVD, Dehradun; AYJ-NISHD, Mumbai; SV-NIRTAR, Cuttack and NILD, Kolkata;
Regional Centres (RCs): NIEPID, RC- Noida, NIEPID, RC- Navi Mumbai NIEPID; and RC- Kolkata are involved as Helping Centres in this Helpline.
The Composite Regional Centres (CRCs) involved as Helpline Centres : CRC- Ahmedabad; CRC-Sundernagar; CRC-Guwahati; CRC-Davanagere; CRC-Nellore; CRC-Rajnandgaon; CRC-Srinagar; CRC-Kozhikode; CRC-A&N Islands; CRC-Bhopal; CRC-Tripura; CRC-Nagpur; CRC-Gorakhpur and CRC-Lucknow.