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City Level Actions related to urban flooding

Establishment of Emergency Operations Centers (EOC)

Each city /ULB to establish Emergency Operations Centre (EOC) which will be under Control of District Commissioner / District Magistrate / Municipal Commissioner. The EOCs/Control Rooms (EOC/CR) at the city will be the brain  and nerve for coordination and management of all emergencies. EOC may be located either in Municipal corporation office or at a suitable safe location. The EOC will be the lead agency of the city for Disaster preparedness/Rescue/Relief / Restoration and Rehabilitation functions.

Functions of EOC

The Key functions of EOC in managing urban flooding would be

  • Coordination with line agencies
  • Policy Making and plan preparation including action plans as per SOP
  • Direction and Monitoring of Operations Management.
  • Information gathering and record keeping
  • Preparation of web enabled resource inventory under India Disaster Resource Network (IDRN).
  • Public Information and Citizen updation
  • Resource Management
  • Reporting

Composition of EOC

Chairperson, EOC will be District Commissioner/ District Magistrate/ Municipal Commissioner. The members of EOC will be representative officers from all line agencies likely to be involved in managing urban floods such as:

  • Municipal Corporation
  • Municipal Health and Sanitation Department
  • Urban Development Authority
  • Fire Brigade
  • Public Transport
  • Police Commissionerate
  • Traffic Police
  • Home Guards and Civil Defense
  • District Collectorate (City & Suburban)
  • India Meteorological Department (Regional Office).
  • Public Works Department
  • Power Supply Department
  • Railways
  • Telecommunication
  • Food and Civil supplies
  • Irrigation and Flood control
  • Others

The EOC shall also undertake the co-ordination between the establishments of Emergency Support Functions (ESFs). The major ESFs shall include:

  • Communication,
  • Public Safety and Law & Order,
  • Fire Fighting, Search and Rescue,
  • Transport,
  • Public Health and Sanitation,
  • Resource Management,
  • Information Management,
  • Mass Care – Housing and Human Services,
  • Relief essential supplies- Food and beverages,
  • Energy management (power, gas and fuel),
  • Utility Services,
  • Public Works & Infrastructure,
  • Oil & Hazardous material.

Co-ordination between agencies for Urban flood management

city level  action

Source : Urban Flooding : Standard Operating Procedure- Ministry of Urban Development, GoI

Last Modified : 7/2/2021



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