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e-Grievance Redressal

e-Grievance Redressal

During the course of public-government interface, or interaction, the citizen may feel wronged—whether real or supposed. This forms valid grounds of complaint. To redressal grievances, the Central Government has set up a portal for public grievances. Here we give you URLs which link you directly to the concern department.
Lodge your Grievance online against cybercrimes
Available services:
  • Lodging complaints online
  • Lodging reminders on past grievances
  • Action status on grievances lodged earlier
  • Learing Corner - awareness resources on cybercrimes 
  • For Grievances Related to Cyber Financial Fraud call 1930
For more details visit
https://cybercrime.gov.in/
Telecom Consumers Complaint Monitoring System
Available services:
  • Details of the complaint center for lodging a complaint with your telecom service provider
  • View the status of a complaint already lodged
  • Details of the appellate authority to escalate the issue in case your complaint has not been addressed satisfactorily by the telecom service provider process
For more details visit
https://tccms.trai.gov.in/
Complain against corrupt officials
Available services:
  • Online lodging of complaints
  • Status check of lodged complaints

For more details visit

https://publicvigil.in/index.php/home

Online consumer complaint
Available services:
  • Online registration of your products/services-related complaints
  •  You can call to register your grievance 1800-11-4000 or 1915 (Timing: All Days Except National Holidays (08:00 AM To 08:00 PM)
  • SMS your grievance on 8800001915. 
For more details visit
https://consumerhelpline.gov.in/
Lodge Grievance with National Human Rights Commission
Available services:
  • Register your grievance with the National Human Right Commission (NHRC)
  • Status check of registered complaints

For More Detail Visit

https://hrcnet.nic.in/HRCNet/public/webcomplaint.aspx

Lodge Pension Grievance (Defence)
Available services:
  • Pension-related complaints registration
  • Know your pension and dearness relief
For more details visit
https://sparsh.defencepension.gov.in/
Complaint against banks
Available services:
  • Lodge a complaint against specific Regulated Entity - Banks, NBFC, Prepaid Payment Instruments (PPI)
  • Reserve Bank – Integrated Ombudsman Scheme
For more details visit
https://rbi.org.in/Scripts/Complaints.aspx
Lodge Grievance with Election Commission of India
Available services:
  • Register your Grievance in National Grievance Redressal System
  • Status check of grievance application
  • Share suggestions

https://voters.eci.gov.in/home/ngsp

RTI: Grievance Redressal
Available services:
  • Complaint lodging
  • Checking status of complaint lodged
  • Submission of second appeal
  • Status of second appeal
For more details visit
https://cic.gov.in/complaint
Lodge Grievance with NWC
Available services:
  • Register your grievance with National Women Commission (NWC)
  • Status check of registered complaint
  • Send reminder/follow up with NWC
For more details visit
https://ncwapps.nic.in/onlinecomplaintsv2/
Lodge Pension Grievance (Civilian)
Available services:
  • Register the grievance
  • Send reminder/clarification
  • Check status of registered grievance
For more details visit
https://pgportal.gov.in/pension/
Indian Railways - On-line public grievance redressal portal
Available services:
  • Register grievances
  • Provide suggestions
  • Call 139 for Security/Medical Assistance 
For more details visit
https://railmadad.indianrailways.gov.in/madad/final/home.jsp
Air Sewa - On-line platform for convenience of air passengers
Available services:
  • Check flight status - by flights, by Airport
  • Check flight schedules- Check all inbound and outbound flights operating for a specific route.
  • Get Airport information
  • Lodge grievances against all major stakeholders in aviation sector including airlines.
For more details visit
https://airsewa.gov.in/home

Source: Portal Content Team

Last Modified : 4/8/2024



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