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The topic briefs about the e-Governance initiatives that will benefit common man in Jharkhand

E-rahat Emergency Corner

Benefits For Citizens

  • Relief to citizens during emergency
  • Single platform for all incidents like murder, robbery, rape , molestation, fire, accident etc.
  • Single Point Access no: 1967
  • 24x7 Support
  • Instant relief: Quick response time: Directions straight to the concerned officers

Immediate action – Escalation during delay

  • Job inCharge ie officer who goes to incident place for taking action.
  • Police Station In Charge / Fire Station In Charge / Health Center In Charge / Disaster Officer
  • District Police Control Room / District Health Center / District Fire Center / District Disaster Center
  • Nodal officer of the department

Other features: GIS based, web based, MIS
Information dissemination to citizens & officials through SMS

To know more, visit at Erahatjharkhand

Grievance Redressal- Samvad aur Samadhan


Jharkhand CPGRAM- A centralized computerization system is felt necessary for effective grievance management, redressal and monitoring.

CPGRAMS is an integrated application system based on web technology which primarily aims at submission of grievances by the aggrieved citizens from anywhere and anytime (24 x 7) basis for instant and easy communication between the nodal officers of the state of Jharkhand and citizens resulting in the speedy redressal of their grievances.

The state version of CPGRAMS(“Jharkhand Samvad evam Samadhan”) is implemented and functioning in the state and is having the following facilities and features:

  • Provide a common interface between the Citizens and the Government.
  • Online Registration of public grievances by citizensEgov Redressal
  • Online forwarding by the nodal officers
  • Efficient & Speedy redress of public grievances
  • Better management of redress process through the integrated Database
  • Track the action taken on the application by the applicant and the Government authorities from any where
  • Enable the Senior authorities to monitor non-compliances by the concerned officials beyond the specified time frame, automatically generate necessary reminders etc.

To know more, visit at jharkhandsamadhan


Available services
  • Online calculation of stamp duty for a particular land and specific area
  • Search of objectionable land that can’t be sold or transferred due to some reasons like disputed lands, tribal lands, government lands, leased lands etc.
  • Availability of Non-Encumbrance certificate, copy of deeds etc

Online Land Records

Available services
  • Presently this service available only for two districts- Lohardaga and East Singhbhum
  • Online search of Khata number, Khasara number, process of mutation, land tax etc

e-Nagrik Seva

Available services
  • Application form for different citizen services i.e. caste, income, birth, death, residential certificate
  • List of enclosure that required for specific certificate
  • Status check of application to enter acknowledgement number
  • Separate interface for government official, Service Centre Agencies (SCAs) and common man

Common Service Centre

Available services
  • District/Block wise location details of Common Service Centres with the name of operators
  • Information on Service Centre Agencies (SCAs), State Designated Agency (SDA) and National Level Service Agency with contact details

Government Tenders

Available services
  • Department wise tender notice with submission deadline
  • All tenders are in PDF format and easily downloadable

Jharkhand Village Profile

Available services
  • Detailed profile of all villages of Jharkhand
  • Provides full details of respective village with district map


Available services
  • Online search of department wise government document
  • Document can be search by document name and year wise

Online GPF Account

Available services
  • Online status check of General Provident Fund Account
  • Status can be check after registration

SMS Alert for GPF Contribution

Available services
  • Get TV No and TV Date of PF subscription as SMS Alert.
  • SMS alert at the time of amount transfer in GPF Account
  • An employee can avail this SMS service after registering their mobile number


Related Resources

Nitesh Kumar Oct 31, 2016 11:20 AM

Dear sir,
My brother has qualified for Junior engineer exam conducted by JPSC in 2016.
Sir due to some problem i was unable to prepare character certificate in time, the character certificate is required in completing the verification process.
The verification date is very close and the ongoing holidays have nearly stopped state government services.
Guide me any ways so that I could project up my problem and my verification will get complete in time.
Sir what is your contact number.

Thank you sir,
Nitesh kumar

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